Premium Urban Essentials | Free Shipping On All U.S. Orders $150+

Free Shipping On All U.S. Orders $150+

Returns & Exchanges

Returns & Exchanges

Returns up to 30 days
Free Shipping on Exchanges

You can return or exchange a product within 30 days of delivery under the following circumstances below.

  • All items purchased on Sale, as Samples, or discounted, are final and may not be returned or exchanged unless expressly stated otherwise. All Sales Final with Sale, Sample, and Clearance items.
  • Signature Innovation Group covers shipping costs for exchanges that meet Signature Innovation Group’s Returns and Exchanges policy. Signature does not return shipping and other miscellaneous fees associated with the original order or return shipping on items.
  • Items must be in new/original condition with all tags that initially accompany the item, so please hang onto all tags for that first month. Products on returns orders that arrive wrinkled, disheveled, or not folded will be charged a 10% restocking fee.
  • Refunds for acceptable returns will be refunded in the original form of payment.
  • Processing a refund takes 5-7 business days from when Signature Innovation Group receives the product.
  • Return packages are your responsibility until Signature Innovation Group receives them.
  • It is recommended that you take the necessary precautions by using registered and traceable services when returning the package.
  • Upon dispute, Signature Innovation Group reserves the right to decide on all returns.

Please explain the reason for your return or exchange.